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Introduction
Welcome ! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the advertising requirements set forth by Facebook (Meta).
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
Data We Collect
We collect and process the following categories of personal data:
1. Personal Information Provided by You
- Name, email address, phone number.
- Billing and shipping information.
- Any other information provided through forms, surveys, or customer support interactions.
2. Data Automatically Collected
- IP address, browser type, and operating system.
- Device identifiers and usage data (e.g., pages visited, session duration).
- Cookies and tracking technologies (e.g., Facebook Pixel).
3. Third-Party Data
- Information shared by Facebook when you interact with our ads, including anonymized demographic and interest-based data.
- Data obtained from publicly available sources or third-party data providers.
How We Use Your Data
Your personal data is used for the following purposes:
- Service Delivery: To process transactions, fulfill orders, and provide customer support.
- Marketing and Advertising: To deliver personalized ads and track campaign performance using Facebook tools such as Meta Pixel and Custom Audiences.
- Compliance: To comply with legal obligations, such as tax reporting and regulatory requirements.
- Improvement: To analyze usage patterns and enhance the functionality and user experience of our services.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities, such as receiving marketing emails.
- Contractual Obligation: To fulfill a contract or provide services you have requested.
- Legitimate Interests: To improve our services, secure our systems, or conduct advertising.
- Legal Compliance: To meet legal or regulatory requirements.
Sharing Your Data
We do not sell your personal data. However, we may share your data with trusted third parties under the following conditions:
- Service Providers: For payment processing, analytics, or IT support.
- Facebook (Meta): To deliver personalized ads and track ad performance using Meta’s advertising tools.
- Legal Authorities: If required by law or to protect our rights, users, or property.
Data Storage and Retention
We store your data securely on servers located in GoDaddy and/or within the European Economic Area (EEA). Personal data is retained only as long as necessary for the purposes outlined in this policy or as required by law.
- Marketing Data: Retained until you withdraw consent or object to processing.
- Transactional Data: Retained for 5 to comply with tax and audit requirements.
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to legal or contractual obligations.
- Right to Restriction: Limit the processing of your data under specific conditions.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Object to data processing for direct marketing or legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time.
- Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.
To exercise these rights, contact us at nbscience.uk@gmail.com
Cookies and Tracking Technologies
We use cookies and tracking technologies, including Facebook Pixel, to:
- Measure and optimize ad performance.
- Deliver personalized content.
- Analyze website traffic and improve user experience.
You can manage your cookie preferences through your browser settings or opt out of interest-based advertising through Facebook’s ad settings.
Data Security
We implement robust security measures to protect your personal data, including:
- Data encryption (in transit and at rest).
- Access controls and authentication mechanisms.
- Regular audits and monitoring of our systems.
Despite these measures, no system is 100% secure. If you suspect a breach, contact us immediately at [Contact Email].
International Data Transfers
If your data is transferred outside the EEA, we ensure adequate protection through:
- EU-approved Standard Contractual Clauses (SCCs).
- Binding Corporate Rules (BCRs).
- Other lawful mechanisms recognized by the GDPR.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a “Last Updated” date. Significant changes will be communicated through email or our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
- Email: nbscience.uk@gmail.com
- Address: NBS
- Phone: +380632776465
Last Updated: 09/01/2025
